INDIECOMMERCE CUSTOMER SUPPORT
Monday - Friday, 8am to 8pm EST
For IndieCommerce customer support ONLY:
Please contact [email protected]
or call (914) 406-7500
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage:
We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions.
If your website has an emergency issue please check the IndieCommerce status page first.
If your issue has not been reported, submit a critical outage report, and staff will be alerted.
INDIECOMMERCE HELP CENTER
(914) 406-7500
[email protected]
RECENT BLOG POSTS
Getting ready for the next code release scheduled for Wednesday, December 04, 2024
READ MOREPosted on : November 05, 2024 - Ready for the next code release scheduled for Monday, November 11, 2024
READ MOREPosted on : October 22, 2024 Ready for the next code release scheduled for Monday, October 28, 2024
READ MOREPosted on : October 04, 2024 With the holiday season fast approaching, the IndieCommerce team has been very busy addressing feedback from stores on the IC 2.0 platform and adding new features.
READ MORE