INDIECOMMERCE CUSTOMER SUPPORT
Monday - Friday, 8am to 8pm EST
For IndieCommerce customer support ONLY:
Please contact [email protected]
or call (914) 406-7500
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage:
We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions.
If your website has an emergency issue please check the IndieCommerce status page first.
If your issue has not been reported, submit a critical outage report, and staff will be alerted.
INDIECOMMERCE HELP CENTER
(914) 406-7500
[email protected]
RECENT BLOG POSTS
With over 200 stores live on IndieCommerce 2.0 and another 100+ stores in the migration pipeline, this update cover the latest news updates from IndieCommerce 2.0
READ MOREMore Customer Support & Developers Join the IndieCommerce Team, Malicious Bot Activity, Recent Error Messages on IC 1.0, More Help To Expedite Your Bookstore's Migration
READ MOREABA Board approves 1.1 million in additional funding to expedite IndieCommerce migration to the new 2.0 platform
READ MORENew features added today - Gift Wrapping, Store Gift Cards, Remainders, House Account Payment Method, Sales Tracking Report and more.
READ MORE