INDIECOMMERCE CUSTOMER SUPPORT
Monday - Friday, 8am to 8pm EST
For IndieCommerce customer support ONLY:
Please contact [email protected]
or call (914) 406-7500
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage:
We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions.
If your website has an emergency issue please check the IndieCommerce status page first.
If your issue has not been reported, submit a critical outage report, and staff will be alerted.
INDIECOMMERCE HELP CENTER
(914) 406-7500
[email protected]
RECENT BLOG POSTS
With the holiday season fast approaching, the IndieCommerce team has been very busy addressing feedback from stores on the IC 2.0 platform and adding new features.
READ MOREA summary of what is scheduled for the upcoming code release and under development
READ MOREA summary of updates to the platform in August and September, and what is in the pipeline for upcoming updates.
READ MOREWith over 200 stores live on IndieCommerce 2.0 and another 100+ stores in the migration pipeline, this update cover the latest news updates from IndieCommerce 2.0
READ MORE