At 7am Eastern on March 12, 2025, all IndieCommerce 2.0 sites were updated with new features, bug fixes, and other improvements.  

Please check the Release Notes for details.

The upcoming release on March 12, 2025 will include major updates such as support for Independent Bookstore Day 2025, the ability for stores to add or remove sales tax on an order, easier updating of orders with tags, admin comments, and order comments, and allowing Media Mail for book variations. Detailed release notes will be available after the release, which will also include minor updates.

Brief periods of downtime are expected on sites as the updates are performed.

At 7am Eastern on March 4, 2025, all IndieCommerce 2.0 sites were updated with new features, bug fixes, and other improvements.  

Please check the Release Notes - March 4, 2025 for details.

On Tuesday, March 4th at 7am Eastern we will be updating all IndieCommerce 2.0 sites with new features, bug fixes, and other improvements.  Brief periods of downtime are expected on sites as the updates are performed.

The Message Center will be updated with the Release Notes when the update is complete.

Greetings,

The IndieCommerce team will be attending Winter Institute in Denver February 20 - 27. During that time there may be delays in responding to customer support tickets. If you have an urgent issue, please include the word URGENT in the subject line of your email to [email protected].

If your website experiences a critical outage please visit the IndieCommerce Status page at: https://status.indiecommerce.com/ and if your outage is not visible, please report it using the "Contact Us" button.

If you are attending Winter Institute, we look forward to seeing you there.

Kind regards,

the IndieCommerce Team

During the upcoming President's Day February 17, 2025, IndieCommerce customer support will be limited to responding to emergency issues only.

An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported, submit a critical outage report and IndieCommerce staff will be alerted immediately.

Thank you for your time and continued support. Happy Holiday from The IndieCommerce!

The issue with the resizing of images introduced by the code update on Jan/29/2025 was resolved around 7pm Eastern on Jan/30/2025.

If you are logged in to the site as an admin and continue to see the images in a smaller size, it is because of browser cache. Please clear the browser cache and the images will appear in the correct size.

We are aware of an issue with image sizes following the code update done on Jan/29/2025. We are looking into the issue.

On Wednesday, January 29 at 7am Eastern we will be updating all IndieCommerce 2.0 sites with new features, bug fixes, and other improvements.  Brief periods of downtime are expected on sites as the updates are performed.

The Feature Update Summary provides a preview of what is coming in this release. 

During the upcoming Martin Luther King Jr. Day holiday January 20, 2025, IndieCommerce customer support will be limited to responding to emergency issues only. 

An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and IndieCommerce staff will be alerted immediately.

Thank you for your time & continued support and HAPPY HOLIDAYS from the IndieCommerce team!