During the upcoming President's Day February 17, 2025, IndieCommerce customer support will be limited to responding to emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported, submit a critical outage report and IndieCommerce staff will be alerted immediately.
Thank you for your time and continued support. Happy Holiday from The IndieCommerce!