During the Presidents Day Holiday on February 16, 2026, IndieCommerce customer support will be limited to responding to emergency issues only. 

An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and IndieCommerce staff will be alerted immediately.

Thank you for your time & continued support and HAPPY HOLIDAY from the IndieCommerce team!

At 7am Eastern on February 4, 2026, all IndieCommerce 2.0 sites were updated with feature updates and other improvements.  

Please check the release notes for updates.

Please check the blog for other important announcements.

Important Announcement: Temporary Fix for Shipping Method Issue

We are sorry to report that a code release this morning has caused an issue affecting shipping methods that include 'Negated' conditions. We are actively working on a fix. It may not be possible to deploy the permanent solution until early Thursday morning.

To ensure shipping methods function correctly until a permanent fix is deployed:

1. Identify and remove any 'Negate' conditions from your shipping methods.
2. Take a screenshot of these conditions before deleting them for easy reference.

Once the fix is in place tomorrow, you can safely reapply the 'Negate' conditions.

We sincerely apologize for this inconvenience and appreciate your understanding as we resolve this issue.

We will keep you posted.

This update will include feature updates, security updates and bug fixes.

Detailed release notes will be available after the release.

Brief periods of downtime are expected on sites as the updates are performed.

This release, scheduled for February 4, 2026, will include feature updates, security updates and bug fixes.

Please check our latest blog for a sneak peak at what is scheduled for February 4, 2026

During the upcoming Martin Luther King, Jr. Day on January 19th, 2026, IndieCommerce customer support will be limited to responding to emergency issues only.

For IndieCommerce emergencies:
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and IndieCommerce staff will be alerted immediately.

Thank you for your time & continued support and HAPPY HOLIDAY from the IndieCommerce team!

At 7am Eastern on January 13, 2026, all IndieCommerce 2.0 sites were updated with feature updates and other improvements.  

Please check the Release Notes for today's release.

Our first code release of 2026 is scheduled for January 13 and includes several long-awaited feature updates, performance enhancements, and essential bug fixes.

Please check our latest blog for a sneak peak at what is scheduled for January 13, 2026

From December 24 - January 5, there will be limited IC support staff coverage during the holiday break. Our team will be taking turns covering each other's time off and handling urgent IndieCommerce emergencies.

For IndieCommerce emergencies:
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported, please submit a critical outage report and IndieCommerce staff will be alerted immediately.

Happy Holidays From the IndieCommerce Team!

The urgent code update is scheduled for Tuesday, December 9, at 7 AM ET. This implementation is necessary to enhance site performance and improve the validation of credit card information.

Brief periods of site downtime are anticipated during this update.