From December 24 - January 5, there will be limited IC support staff coverage during the holiday break. Our team will be taking turns covering each other's time off and handling urgent IndieCommerce emergencies.

For IndieCommerce emergencies:
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported, please submit a critical outage report and IndieCommerce staff will be alerted immediately.

Happy Holidays From the IndieCommerce Team!

The urgent code update is scheduled for Tuesday, December 9, at 7 AM ET. This implementation is necessary to enhance site performance and improve the validation of credit card information.

Brief periods of site downtime are anticipated during this update. 

Happy Holidays!

From November 27 - December 1, ABA staff will be taking turns covering each other's time off and handling urgent IndieCommerce emergencies.

For IndieCommerce emergencies:

An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported, please submit a critical outage report and IndieCommerce staff will be alerted immediately.

At 7am Eastern on November 20, 2025, all IndieCommerce 2.0 sites were updated with feature updates and other improvements.  

Please check the Release Notes for today's release.

The IC team is rolling out the second of this month's two code updates, delivering key features, bug fixes, and performance improvements in preparation for the holiday shopping season. 

Please check our latest blog for a sneak peak at what is scheduled for Thursday, November 20.

At 7am Eastern on November 11, 2025, all IndieCommerce 2.0 sites were updated with feature updates and other improvements.

Please check the Release Notes for today's release.

The code release previously scheduled for November 10 has been rescheduled for Tuesday, November 11 at 7am ET.

This will be the first of two code updates this month, bringing important features and enhancements to stores. 

Brief periods of downtime are expected on sites as the updates are performed.

With the holiday season approaching, the IndieCommerce team is rolling out the first of two code updates this month, bringing important features and enhancements to stores. 

Please check our latest blog for a sneak peak at what is scheduled for Monday, November 10.

This release focuses on incorporating member feedback and suggestions, along with critical bug fixes.

Brief periods of downtime are expected on sites as the updates are performed.

Feature Updates:

PayPal: To ensure eligibility for seller protection, PayPal orders will now include a shipping address. Shipped orders will include the customer's shipping address, while pickup orders will show the store or pickup location address. Gift registry orders where the owner of the registry opted for privacy will not display any address.

PirateShip & Stamps.com: Tracking number import now features improved file validation with clearer error and warning messages. Stores can now trigger shipment notification emails and fulfill orders simultaneously when updating tracking numbers.

Gift Registry & Wishlists: We've addressed several member suggestions for these features in this release, with more updates planned for November.

Gift Registry:

• The suffix "Gift Registry" has been removed from gift registry names, making it more versatile for other uses (e.g., teacher lists, book fairs).
• Store staff with "Manage Orders" roles can now manage gift registries, including viewing and downloading them.
• A link to the gift registry will appear below the order item title for items purchased from a gift registry.
• Tier 1 sites will no longer see any reference to Gift Registry, as this remains a Tier 2 feature.

Wishlists:

• Store staff with "Manage Orders" roles can now manage wishlists, including viewing and downloading them.
• Wishlist items can now be downloaded as a CSV file, a feature previously exclusive to gift registries.
• A link to the wishlist will appear below the order item title for items purchased from a wishlist.

Bug Fixes:

• Books marked as "Not For Sale" or "Removed from the website" will now consistently maintain that status. Previously, these books occasionally became available for sale if not visited for a couple of months.
• The "Catalog Sales Tracking Report" will now correctly filter by "Catalog Category."
• iMRCHNT Gift Card: The "white page error" that customers encountered when redeeming a gift card during checkout has been resolved. Customers can now successfully use gift cards for online orders, with real-time redemption at checkout.

During the upcoming Indigenous People’s Day on October 13th, 2025, IndieCommerce customer support will be limited to responding to emergency issues only. 

An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and IndieCommerce staff will be alerted immediately.

Thank you for your time & continued support and HAPPY HOLIDAY from the IndieCommerce team!