E-Gift Cards

E-Gift Cards are digital gift cards that customers can purchase on the website or the store can generate and email or distribute. When customers purchase E-Gift Cards on the website or the store generates them, recipients receive the E-Gift Card via email and can redeem the code for an online purchase on the website.

Note: E-Gift Cards is an IndieCommerce feature that is not linked to any third-party gift card vendor and is designed for online use only.

Enable E-Gift Cards 

1. Select Commerce in the left menu, then select E-commerce Settings.
2. Expand Gift Cards, then select IndieCommerce E-Gift Card.
3. Expand Checkout, then deselect Disable Apply Gift Card Form.
4. Scroll to the bottom and select Save to save the E-commerce Settings.
5. Scroll to the bottom and select Save.

Create E-Gift Card product

First, create the E-Gift Card product that customers can purchase on the website. 

1. Select Create in the left menu, select Product, then E-Gift Card. 
2. Enter a Title for the E-Gift Card.
3. Enter an SKU to identify the E-Gift Card product.
4. Enter additional information about the E-Gift Card product in the Description.
5. Select Add media to add a Featured Image. The Minimum Recommended Width is 800px. You can add a new image or select one that is already in the library. Only one image is allowed per gift card.
6. Enter a Default amount populated when a customer selects the E-Gift Card product.
7. Enter the Minimum amount customers can enter for the E-Gift Card. 
8. Leave Published selected to publish the gift card product. Unselect if you don’t want the gift card product available to your customers. 
9. Select Save.

Note : After creating the E-Gift Card product, add a link to the product from the main menu, CTA block or navigation icons.

Customize E-Gift Card emails

E-Gift Card recipients and senders receive an email about the E-Gift Card by default. Customize this email in E-Commerce Settings.

1. Select Commerce in the left menu, then select E-commerce Settings.
2. Expand Notification Emails, then Gift Card Emails.
3. Enter a Gift Card Mail Subject for emails.
4. Enter Gift Card Mail Body explaining the sender sent the recipient a gift card and where the recipient can redeem it. 
5. Scroll to the bottom and select Save.

Purchase E-Gift Card

Purchasing an E-Gift Card on the website is simple and convenient. The recipient receives an email with the information the customer provides when creating the card, a link to the website, and the E-Gift Card code they enter at checkout to redeem the E-Gift Card. The recipient is required to have an account on the website to use the E-Gift Card for a purchase.

1. Select the E-Gift Card product.
2. Enter an Amount.
3. Enter a Recipient Email to where the E-Gift Card will be sent.
4. Enter a Sender Name. This can be the customer’s name or a name they want to display with the E-Gift Card.
5. Select a Delivery Date for when to deliver the E-Gift Card to the recipient. The default is the current date but can be changed to a special date like a birthday or holiday. 
6. Enter a Message To Recipient that displays in the email message to the recipient. 
7. Select Add To Cart. The cart displays the E-Gift Card summary and the customer can check out to complete the purchase.

Redeem E-Gift Card

Recipients redeem an E-Gift Card by entering the E-Gift Card code at checkout. E-Gift Cards are added to the recipient’s account, so the recipient is required to have an account on the website to use the E-Gift Card.

1. Add items to the cart, then select Checkout. 
2. Select the shipping method, so the order total is updated before using the E-Gift Card.
3. Copy the E-Gift Card code (available in the email or under My Accounts - My Gift Cards), paste it next to Apply Gift Card, then select Apply Gift Card. 
4. The order total is adjusted by the E-Gift Card balance  and the new Total is displayed. 
5. If the E-Gift Card does not have enough balance to pay for the order, you should add another payment information. 
6. Select Continue to Review, then Complete Checkout to place the order. 

Manage E-Gift Cards

You can manage E-Gift Cards on your site by selecting Commerce in the left menu, then Gift Cards. The default view shows all E-Gift Cards created on your site. Use the Operations column menu to Edit, Add transaction, or Delete. Select the Gift Card transactions tab to view all transactions that used an E-Gift Card.

Create E-Gift Cards and notify

Use this feature to create E-Gift Cards in bulk and notify recipients via email. This is a great way to create E-Gift Cards for promotions. For example, we’ll create fall promotion E-Gift Cards that give customers $10 to use in-store.  

1. Select Commerce in the left menu, then Gift Cards. 
2. Select the Create E-Gift Cards and notify.
3. Select E-Gift Card for Giftcard type. 
4. Enter 10 for Amount.
5. Enter your store’s name Sender’s Name. 
6. Select Generate multiple E-Gift Cards in Recipient information. 
7. Enter each customer’s email on a separate line in Recipient Email. 
8. Enter a Message that is sent in the email with the E-Gift Card code. 
9. Select Send to send the E-Gift Cards.

Generate Gift Cards

You can also generate bulk E-Gift Card codes. For example, give employees E-Gift Cards for a holiday or other special occasion.

1. Select Commerce in the left menu, then Gift Cards. 
2. Select + Generate Gift Cards.
3. Select E-Gift Card for Giftcard type. 
4. Enter an Initial balance. 
5. Enter the Number of gift cards to generate. 
6. Select Generate to generate the codes. These will display in the Gift Cards list. You can then distribute the codes to the recipients. 

Balance & Transaction History

You can view Gift Card balances and transaction history. Select + Add transaction to manually add a transaction to an E-Gift Card.

1. Select Commerce in the left menu, then Gift Cards.
2. Select the Balance & Transaction History tab. All balances and transactions display.
3. Enter a Code and select Apply to view balances and transactions for a specific E-Gift Card.