Cart & Checkout Messages

These messages display during checkout, on the cart, checkout order information and the checkout review pages. Use conditions to determine when messages display. For example, configure a message that tells customers they get free shipping if their order is over $50 and a message that encourages them to order E-Gift Cards. 

Adding a checkout message

For this example, add a checkout message that displays when a customer’s total is under $50 and a message about gift cards.

1. Select Commerce in the left menu, then E-commerce Settings.
2. Expand Checkout Messages, then select Manage checkout messages.
3. Select + Add checkout message.
4. Enter a Label that displays internally only. For this example, enter Free Shipping for orders over $50. 
5. Enter a Message that says: Orders over $50 are eligible for free shipping.
6. Select Order Total for the first condition, then select Add. 
7. Select Less than for the Operator.
8. Enter 50 for the Amount.
9. Select Shipping address for the next condition, then select Add.
10. Leave must be selected, along with United States. 
11. Scroll down and select Save.
12. Select + Add checkout message to add the gift card message.
13. Enter E-Gift Cards for the Label.
14. Enter a Message that says: Looking for last-minute gift options? Try our E-Gift Cards! Use the link option to link to the E-Gift card product on your website. 
15. Select Product type for the Condition, then select Add.
16. Start typing and select E-Gift Card for Product types, then check the Negate box. This ensures the message only displays if a customer doesn't have an E-Gift Card to their cart. 
17. Scroll down and select Save.